Service Request Ticket - # 30295

Service Request Information

CONTACT Name Snow, Eric   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 03, 2009 09:36 AM
Department College of Education Phone 88623
Location Email snowe@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070779[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755 2.66GHz,4M, VT, 1333MHz FSB
Serial No. DGF61G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065410

Wired NIC 00:1E:C9:64:7E:FD

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Audrey Sundkvist Feb 04, 2009 03:14 PM 
Task reassigned to Brian Berkley.
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Audrey Sundkvist Feb 04, 2009 03:14 PM 
He says he spoke with Brian yesterday and the
issue is resolved now.
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Octavio Cervantes Feb 03, 2009 09:38 AM 
THis problem just started. WHen he tries to save 
excel document to hard drive, it says disk is 
full. He has tried saving other types of 
ducuments like word, and it does allow him to 
save.
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