Service Request Ticket - # 30296

Service Request Information

CONTACT Name Smith, Tiffany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 03, 2009 10:12 AM
Department College of Education Phone 88825
Location Email smitht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060220[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 63L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:5A:F6

TECHS Submitted by Jeff Sawyer Contact jsawye1@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Audrey Sundkvist Feb 05, 2009 11:23 AM 
Task reassigned to Brian Berkley.
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Audrey Sundkvist Feb 05, 2009 11:23 AM 
Status changed from (1) Pending to (5) Completed
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Audrey Sundkvist Feb 05, 2009 11:23 AM 
Called and left a message saying this is
considered resolved.
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Brian Berkley Feb 03, 2009 11:01 AM 
****This is an email****

Tiffany,

The file actually saves if you check the file time
stamp.

We are investigating this problem, thanks for your
patience.
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Jeff Sawyer Feb 03, 2009 10:13 AM 
When she tries to save a Word file to her H Drive 
it comes up with an error message saying there is 
not enough disk space and that the data has been 
lost.
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