Service Request Ticket - # 30301

Service Request Information

CONTACT Name Villegas-Gutierrez, Martha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 03, 2009 11:47 AM
Department The Research Institute Phone 88335
Location Email gutierm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060264[Edit Inv] (opens in a new window) Bldg/Room SSC
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. n/a Location Martha Villegas-Gutierrez

CPU Pentium D, 3.40GHz,800MHz


OS Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A9:0C:2F

TECHS Submitted by Jeff Sawyer Contact jsawye1@wou.edu 88069
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Joan Guralnick Feb 10, 2009 11:27 AM 
Task reassigned to Joan Guralnick.
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Joan Guralnick Feb 10, 2009 11:27 AM 
Status changed from (1) Pending to (5) Completed
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Joan Guralnick Feb 10, 2009 11:27 AM 
Self resolved
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Audrey Sundkvist Feb 10, 2009 11:16 AM 
Called and left a message asking for more times
available. According to her voicemail she's here
Tuesday-Thursday 9-3.
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Audrey Sundkvist Feb 04, 2009 02:35 PM 
She said to contact her anytime Thursday from 9am-3pm.
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Audrey Sundkvist Feb 04, 2009 02:33 PM 
Task reassigned to Audrey Sundkvist.
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Brian Berkley Feb 03, 2009 11:54 AM 
check to see if the audio cable from the speakers
is plugged in
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Jeff Sawyer Feb 03, 2009 11:47 AM 
The CD app pops up on the screen but no sounds 
some out when she presses play. The sound is on 
(both on the speakers and in the control panel).
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