Service Request Ticket - # 30308

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 03, 2009 01:43 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20050250[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet 4250dtn #TB372ll/a
Serial No. CNDXB24312 Location PDR

Model #TB37211/a Hostname itc310.wou.edu
Notes Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:13:21:26:45:EA

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Feb 05, 2009 10:30 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Feb 05, 2009 10:29 AM 
I went up and cold reset the printer.  It seems to
be working fine now.
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Brian Berkley Feb 03, 2009 03:25 PM 
Task reassigned to Adam Wehner.
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Richard Kavanagh student Feb 03, 2009 02:28 PM 
Printer is in ITC 310
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Casey Sonflieth Feb 03, 2009 01:44 PM 
He says that the printer # 20050250[Edit Inv]
is jammed and the jobs will not cancel

Phone: 503 708 5124
Email:abernot@wou.edu
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