Service Request Ticket - # 30326

Service Request Information

CONTACT Name Orwick, Betty   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 04, 2009 08:04 AM
Department Strategic Communications & Marketing Phone 88813
Location Email orwickb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080624[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac Pro, One 2.8GHz Quad-Core Intel Xeon #Z0EM
Serial No. G88492A9XYL Location PDR

CPU One 2.8GHz Quad-Core Intel Xeon


OS MAC OS X 10.5 (LEOPARD) Software MS Office Pro 2008 for MAC from P0068701, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488, (UPGRADED Adobe Creative Suite Prem CS3 Mac License from P0065768) Adobe Design Premium CS5 Mac from P0075227 installed as CS4 Design Premium, Upg to Lion from P0081770 and Mt Lion from P0087090, Adobe CS6 Design &Web Prem from P0090067

Wired NIC 00:1F:5B:3D:FE:0C

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Casey Sonflieth Feb 04, 2009 10:27 AM 
Hey stanley she just said that you came to heer 
office and fixed the problem and now she is on 
the phone saying that the printer is not working 
and she needs it to print correctly by noon 
atleast, because she has a meeting with the 
president.
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Stanley Ratcliff Feb 04, 2009 08:47 AM 
Task reassigned to Stanley Ratcliff.
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Cinthya Mendez-Garcia Feb 04, 2009 08:22 AM 
called and said she could not print on deniss's 
computer.
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Cinthya Mendez-Garcia Feb 04, 2009 08:06 AM 
says she needs to be able to work on some 
documents and print them, she has tried to print 
but the printer: pandora is not appearing, says 
she is not hooked up to any printer. 

says the machine was delivered to her yesterday. 

Available hours: 
today anytime

this is urgent, she needs this for president she 
is working on a project for him needs this for 
1pm. 

will see if she can get on another machine.
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