Service Request Ticket - # 30335

Service Request Information

CONTACT Name Caligure, Lacey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 04, 2009 09:51 AM
Department Creative Arts/Music Phone 88275
Location Email lcaligu@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20010822[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description LserJet 5000DN
Serial No. JPB3106643 Location PDR

Model C8068A Hostname
Notes 3 paper trays, duplexing, 16ppm, 65,000 page duty cycle NIC: 00-01-E6-62-38-D5 Ink/Toner Refill

Wired NIC 00:01:E6:62:38:D5

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Feb 05, 2009 03:57 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Feb 05, 2009 03:57 PM 
Status changed from (1) Pending to (5) Completed
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Audrey Sundkvist Feb 05, 2009 03:56 PM 
IF THEY CALL BACK REOPEN THIS TASK.

Called and left a message saying we believe this
is fixed.
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Cinthya Mendez-Garcia Feb 04, 2009 09:53 AM 
says when she tries to print off banner it is not 
registering. I did tell her we are aware of 
banner not printing and are currently working on 
it. 

would like a call after this is fixed.
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