Service Request Ticket - # 30355

Service Request Information

CONTACT Name Slaton, Adam   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 05, 2009 07:26 AM
Department Student Enrichment Program Phone 88659
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070429[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 6XRYYD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003, MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:68:C5:51

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Feb 05, 2009 09:15 AM 
Status changed from (1) Pending to (5) Completed
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Stanley Ratcliff Feb 05, 2009 09:05 AM 
Task reassigned to Stanley Ratcliff.
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Chris Marsaglia Feb 05, 2009 08:55 AM 
He needs to contact system adminstrator, Time 
sensitive material for work.
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Chris Marsaglia Feb 05, 2009 07:29 AM 
Reset password, waited until the next morning and 
it still does not work. He cant start working 
until he gets on his computer. Extremely 
important for him to get logged in.
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