Service Request Ticket - # 30356

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 05, 2009 07:55 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060074[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXJ29306 Location PDR

Model PQ5409A Hostname
Notes fuser replaced from P0068138 10/2008, maintenance kit from P0072923 11-2009 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D0:10:0B

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Feb 05, 2009 10:44 AM 
Task reassigned to Stanley Ratcliff.
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Stanley Ratcliff Feb 05, 2009 10:44 AM 
Status changed from (1) Pending to (5) Completed
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Stanley Ratcliff Feb 05, 2009 10:44 AM 
Had a paper jam
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Chris Marsaglia Feb 05, 2009 07:59 AM 
Alcove printer has not been working for sometime 
and students have chosen not to work there 
because of the problems. 9 computers "Wasted."

An alumni student may be calling in reference to 
the problem:
Peggy Magan
V00203854
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