Service Request Ticket - # 30361

Service Request Information

CONTACT Name Stanger, Craig   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 05, 2009 09:02 AM
Department Health & Exercise Science Phone 88068
Location Email stangec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080622[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac, 20inch, 2.55GHz Intel Core 2 Duo #Z0FE
Serial No. SQP8490LZZE6 Location PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software Microsoft Office Pro 2008 for MAC license from P0068701

Wired NIC 00:23:32:9A:2D:CD


Wireless NIC 00:23:12:1D:4A:02


Bluetooth NIC 00:23:12:3B:16:EA

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Feb 09, 2009 12:59 PM 
Status changed from (1) Pending to (5) Completed
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Kate Bappe Feb 09, 2009 11:41 AM 
Task reassigned to Stanley Ratcliff.
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Kate Bappe Feb 09, 2009 11:38 AM 
He is able to print now but still needs the 
cable.  Mini Dvi cable.
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Cinthya Mendez-Garcia Feb 06, 2009 11:07 AM 
called to check the status of this task and also 
to see if the adapter is ready to be delivered to 
him.
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Tricia Flaherty Feb 05, 2009 03:27 PM 
okay so there was stuff in tech inbox #2 so it is
in Tech inbox #3
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Tricia Flaherty Feb 05, 2009 03:20 PM 
I have put a adapter he ordered and needs to be
delivered in Tech inbox#2 with invoice, please
deliver when you help him with his printing issues
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Chris Marsaglia Feb 05, 2009 09:03 AM 
He can not print and the program he is using at 
the time freezes
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