Service Request Ticket - # 30363

Service Request Information

CONTACT Name Solario, Sheree   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 05, 2009 09:13 AM
Department Student Enrichment Program Phone 88031
Location Email solarios@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071244[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 7GJTGG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software oxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066424 installed as Office Pro 2003, Acrobat Pro v6.0 from P0051317 transfered from W#20030733 for Sheree Soalrio Aug2008

Wired NIC 00:1E:C9:7C:BF:56

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Mar 12, 2009 10:30 AM 
Task reassigned to Stanley Ratcliff.
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Stanley Ratcliff Mar 12, 2009 10:30 AM 
Status changed from (1) Pending to (5) Completed
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Brad Dougherty Mar 11, 2009 10:22 AM 
Task reassigned to UCS Tech.
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Brad Dougherty Mar 11, 2009 10:22 AM 
This sounds like an outlook issue.
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Audrey Sundkvist Feb 05, 2009 03:22 PM 
Task reassigned to Network Support.
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Chris Marsaglia Feb 05, 2009 09:15 AM 
A-G email group on Outlook is not working. The 
emails are sent back and a message is 
returned,"1smtp connection broken, (command)."
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