Service Request Ticket - # 30400

Service Request Information

CONTACT Name Ritter, Dionne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 06, 2009 11:53 AM
Department Advancement & Foundation Phone 88281
Location Email parksd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071162[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 8N8SFG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software oxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066324 installed as Office Pro 2003, Adobe Acrobat Pro v9 from P0070929, Adobe Design Std CS4 for WIN from P0072093

Wired NIC 00:1E:C9:72:DA:4E

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ellism@wou.edu 88629

Tracking

Entered by Date Memo
Michael Ellis
Email

Public
Entered by Date Memo
Michael Ellis Feb 09, 2009 09:16 AM 
Status changed from (1) Pending to (5) Completed
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Michael Ellis Feb 09, 2009 09:16 AM 
To resolve it click:
Window -> Workspace Layout -> Dual Screen

(Found it in a forum... it works!)
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Brian Berkley Feb 06, 2009 01:48 PM 
Task reassigned to Michael Ellis.
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Cinthya Mendez-Garcia Feb 06, 2009 12:10 PM 
****This is an email****
I am using the functions on the toolbar and the 
right-clicking. The 
Cut/copy/paste functions are not available.My 
WOU# is 20071162[Edit Inv].
Dionne Parks
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Cinthya Mendez-Garcia Feb 06, 2009 11:58 AM 
I replied asking for more information. I asked 
her if she gets an error message, if she is using 
the short-cut keys or actually going to the edit 
menu on top and using cut/paste there. 

Also, I asked her to email the WOU# of her 
machine.
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Cinthya Mendez-Garcia Feb 06, 2009 11:53 AM 
****This is an email****
Hello,
I can't get Dreamweaver on the terminal servers 
to allow me to cut and 
paste. It's highly annoying. Could this get taken 
care of?

Dionne Parks
88153
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