Service Request Ticket - # 30433

Service Request Information

CONTACT Name Lange, Marjory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 09, 2009 12:08 PM
Department Humanities Division Phone 88307
Location Email langem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030657[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 5L80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:D9:69:FD

TECHS Submitted by Kate Bappe Contact kbappe@wou.edu 88069
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Richard Kavanagh student Feb 09, 2009 03:04 PM 
Task reassigned to Self Resolved.
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Richard Kavanagh student Feb 09, 2009 03:04 PM 
Status changed from (1) Pending to (5) Completed
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Richard Kavanagh student Feb 09, 2009 03:04 PM 
Debbie Braun helped her with this issue.
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Kate Bappe Feb 09, 2009 12:14 PM 
Refer to service Request 30364 another problem 
that she is having that she said might have 
something to do with this problem.
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Kate Bappe Feb 09, 2009 12:11 PM 
IMAP connection is not working. She has messages 
but it is not showing any. Showing a red bar and 
saying there is no new mail. She will leave the 
office open. She will be there until 2 but will 
leave the door open until 4. 
Tomorrow will arrive at 9 and leave her office 
open all day.
Computer number 20030657[Edit Inv]
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