Service Request Ticket - # 30436

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 09, 2009 12:41 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060096[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client, 2 USB Ports, 1 Serial Port, 1 SIM Card Slot, #NTC-10Z-00
Serial No. 0620YB0153 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:95:28

TECHS Submitted by Kate Bappe Contact kbappe@wou.edu 88069
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Feb 24, 2009 04:11 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Feb 24, 2009 04:11 PM 
Status changed from (1) Pending to (5) Completed
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Brad Dougherty Feb 24, 2009 04:05 PM 
Restored, contacted, closing the task.
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Brian Berkley Feb 09, 2009 01:14 PM 
Task reassigned to Network Support.
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Kate Bappe Feb 09, 2009 12:45 PM 
Student Jenne Elston accidentally closed a Word 
document and needs the file restored. The file 
name is draft2 and is in the mydocuments under 
file snproj. 
V #00195217
email address jelston05@wou.edu
phone num 503-810-9022
It happened around 12:30 today. It should be 
around 4-5 pages long.
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