Service Request Ticket - # 30446

Service Request Information

CONTACT Name Loving, Mollie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 09, 2009 04:23 PM
Department Disability Access Services Phone 88250
Location Email lovingm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070857[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 6PWV3G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 moved from W#20030674- ABBYY FineReader v8 from P0054871, Text Aloud v2.0 from VISA2005/04/1203:04:18(see text file) also includes AT&T Natural Voices

Wired NIC 00:1E:C9:7A:81:E9

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Feb 20, 2009 02:15 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Feb 20, 2009 02:15 PM 
The printer had credentials in it that were
invalid because of a password change.  It is back
up and running fine.
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Brian Berkley Feb 09, 2009 04:32 PM 
Task reassigned to Adam Wehner.
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Richard Rogers Feb 09, 2009 04:25 PM 
Error message "cougar.wou.edu"
Documents are supposed to scan into 
folder "online notes".  This needs to be looked 
at as soon as possible.
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