Service Request Ticket - # 30469

Service Request Information

CONTACT Name Girod, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 10, 2009 05:31 PM
Department College of Education Phone 88518
Location Email girodm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080620[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 20-inch, 2.66HGz Intel Core 2 Duo #Z0FE
Serial No. SQP8490SBZE6 Location PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software MS Office MAC 2008 from P0068701, Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools) and iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand)

Wired NIC 00:23:32:96:0A:C9


Wireless NIC 00:23:12:1D:7C:8E


Bluetooth NIC 00:23:12:42:92:C0

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Nov 18, 2009 07:50 AM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Nov 18, 2009 07:50 AM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Nov 18, 2009 07:50 AM 
****This is an email****

Teresa... how are you? Things are all good in my 
printer world. Hope you're having a great day... 
you're always so smiley and positive! Seems like 
fewer and fewer people I work with have that 
sunny disposition!

Mark
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Teresa Hutchinson Nov 16, 2009 04:19 PM 
****This is an email****

Hi Mark,

Hope things are going well for you!

We were just following up with you regarding an 
older service request (#30469) that was related 
to needing printer-setup instructions and 
installation permissions on a new Mac.  If this 
is something that we can still help with, just 
let us know, we'll be happy to help!

Thanks!
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Brian Berkley Feb 10, 2009 06:46 PM 
Task reassigned to Adam Wehner.
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