Service Request Ticket - # 30520

Service Request Information

CONTACT Name Kindrick, Roy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 12, 2009 12:28 PM
Department Western Community Policing Institute Phone 14005
Location Email kindricr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20060396[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell XPS 1210 laptop, 1.86GHz/667MHz/2MB
Serial No. 13WJ0C1 Location PDR

CPU Intel Core 2 Duo T5600(2MB/1.86GHz/667MHz)


OS Unknown Software MS Office PRo 2003 from P0059359

Wired NIC 00:15:C5:59:78:E0


Wireless NIC 00:18:DE:39:75:26

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Feb 18, 2009 11:38 AM 
Status changed from (1) Pending to (5) Completed
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Stanley Ratcliff Feb 18, 2009 10:30 AM 
Task reassigned to Stanley Ratcliff.
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Chris Marsaglia Feb 12, 2009 12:35 PM 
He will be available next wed, the 18th of 
February between the hours 8:30 until 4
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Chris Marsaglia Feb 12, 2009 12:34 PM 
THis also concerns request 30350
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Chris Marsaglia Feb 12, 2009 12:29 PM 
His laptop contains an old version of sophos 
dating back to July of 08. We need a 
reinstallation of sophos on his machine.
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