Service Request Ticket - # 30529

Service Request Information

CONTACT Name Wright, Ryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 13, 2009 08:52 AM
Department Creative Arts/Theater-Dance Phone 88861
Location Email wrightr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070858[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 7NWV3G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003, Vectorworks lab licensing from P0067880, Adobe Photoshop Extended CS5 WIN License from P0077238

Wired NIC 00:1E:C9:7A:84:9A

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Joan Guralnick Mar 05, 2009 11:05 AM 
Task reassigned to Joan Guralnick.
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Joan Guralnick Mar 05, 2009 11:05 AM 
Status changed from (7) Waiting for Contact to (5) Completed
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Joan Guralnick Mar 05, 2009 11:04 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Jeff Sawyer Mar 05, 2009 10:01 AM 
Status changed from (7) Waiting for Contact to (1) Pending
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Jeff Sawyer Mar 05, 2009 10:01 AM 
Called and hes says everything is working just 
fine. No follow up needed.
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Stanley Ratcliff Feb 17, 2009 09:44 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Stanley Ratcliff Feb 17, 2009 09:44 AM 
Called and left VM
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Cinthya Mendez-Garcia Feb 13, 2009 08:53 AM 
says he just noticed this today, he can put in 
his username and password but then says he gets  
applying your personal settings. 

says he has been waiting for about 10 min but the 
message is still there. 

available hours
all day today 
all day monday 

this is his personal work machine.
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