Service Request Ticket - # 30533

Service Request Information

CONTACT Name Anderson, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 13, 2009 09:50 AM
Department University Housing Phone 88627
Location Email andersol@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080471[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 78JNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003

Wired NIC 00:21:70:6F:F0:08

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Feb 17, 2009 09:21 AM 
Status changed from (1) Pending to (5) Completed
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Stanley Ratcliff Feb 17, 2009 09:11 AM 
Task reassigned to Stanley Ratcliff.
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Cinthya Mendez-Garcia Feb 13, 2009 10:38 AM 
****This is an email****
20080471[Edit Inv]
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Cinthya Mendez-Garcia Feb 13, 2009 09:52 AM 
I replied asking her for the WOU# of her machine
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Cinthya Mendez-Garcia Feb 13, 2009 09:50 AM 
****This is an email****
My Thunderbird email and calendar reminders are 
no longer working.  For the past 2 days all I get 
is "not responding".  I work 8-5, M-F, but am 
covering others for lunch, so I'm not available 
12-2 for several days.  Thanks!

Lori Anderson
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