Service Request Ticket - # 30534

Service Request Information

CONTACT Name Beck, Laura   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 13, 2009 10:10 AM
Department The Research Institute Phone 5413460598
Location Email beckl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050324[Edit Inv] (opens in a new window) Bldg/Room OFF Remote User
Service Tag FZ5R981 Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. FZ5R981 Location Laura Beck

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro Plus 2007 from P0073053 11-2009
TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 13, 2009 11:52 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Feb 13, 2009 11:52 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Feb 13, 2009 11:52 AM 
****This is an email****

All is working now.  Thank you.  Laura
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Brian Berkley Feb 13, 2009 11:51 AM 
****This is an email****

Sent email to explain changes, and to call us if 
it persisted.
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Cinthya Mendez-Garcia Feb 13, 2009 10:13 AM 
says when she logs into the machine she gets the 
message applying personal settings. 

says it does not go past the message, her 
wallpaper shows up but none of her icons do.

available hours:
email is best to contact her

the number in the office where she is at is 
(541)-346-0598 but would like an email first 
before contacting her through phone
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