Service Request Ticket

Service Request Information

CONTACT	Name	West, Ryan	Date	Feb 13, 2009 12:28 PM
	Department	Financial Aid	Phone	88476
	Location		Email	westr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20080593 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
	Serial No.	6D23TH1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Unknown	Software	Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068642, transfered from W#20030422 Adobe InDesign V3.0 WIN from P0047835
	Wired NIC	00:21:70:48:B9:93

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact		88925

Entered by	Date	Memo
New Equip. Setup			Email Public
Entered by	Date	Memo
Kevin Elmore	Feb 17, 2009 12:15 PM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Kevin Elmore	Feb 16, 2009 11:11 AM	InDesign has been installed.	Add Attachment
Kevin Elmore	Feb 16, 2009 11:11 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Richard Kavanagh student	Feb 13, 2009 01:05 PM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	Feb 13, 2009 12:28 PM	This is on counter in ITC008 with GFA form, monitor is W#20080608	Add Attachment