Status changed from (7) Waiting for Contact to (5) Completed

Status changed from (7) Waiting for Contact to (1) Pending

Called back wanting to know if a tech can come 
work on her H drive. She is available from now 
until 3:30 

Check for malware services, use script from
I:\staff\berkleyb\scripts

Check to see what service is a dependency of
EventLog, EventSystem, DNSCache, lanmanserver,
lanmanworkstation, protectedstorage, and spooler.

Priority changed from (3) Priority to (2) High Priority.

I had her go to my computer-tools-map network 
drive. I had her choose the h:drive and type in 
\\cougar\mydocuments in the folder little box, 
but she gets an error message. 

she has a pc computer, the error message "the 
network path \\cougar\mydocuments could not be 
found. 

available hours:
today until noon in her office.