Service Request Ticket - # 30561

Service Request Information

CONTACT Name Diehm, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 16, 2009 09:48 AM
Department VP Student Affairs Phone 88423
Location Email diehmd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060772[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 client #NTC-10Z-00
Serial No. 0713BE8472 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:7F:60:D8

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Feb 23, 2009 09:50 AM 
Task reassigned to Stanley Ratcliff.
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Stanley Ratcliff Feb 23, 2009 09:50 AM 
Status changed from (1) Pending to (5) Completed
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Stanley Ratcliff Feb 23, 2009 09:50 AM 
Called and walked her through adding the printers
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Stanley Ratcliff Feb 23, 2009 08:55 AM 
Called and she said the student worker will be in
sometime between 9-1 today.
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Adam Shinn Feb 18, 2009 11:53 AM 
Duplicate task was deleted: 30564
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Adam Shinn Feb 18, 2009 11:52 AM 
Task reassigned to UCS Tech.
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Adam Shinn Feb 18, 2009 11:52 AM 
lol. I went to see her yesterday and was told she
didn't work again until 6pm that night.. I'm not
sure if they know but we aren't open.. I'm going
to stick this back in the ucs queue hoping someone
else's work schedule crosses with hers.
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Casey Sonflieth Feb 18, 2009 10:05 AM 
She is very irritated about the problem and she 
said that it happens to her all the time.

she said that she is going to be calling in a lot 
if it does not get fixed soon.
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Adam Shinn Feb 16, 2009 02:27 PM 
Task reassigned to Adam Shinn.
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Cinthya Mendez-Garcia Feb 16, 2009 09:50 AM 
says this happens to her frequently, all of her 
drives have been erased. 

Kelly Brunson
email: kbrunson07@wou.edu

she is only there until 12:30 today
she said this has to be done as soon as possible 
she is working on some projects for the vice 
president of student affairs office.
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