Service Request Ticket - # 30579

Service Request Information

CONTACT Name Latham, Valerie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 16, 2009 03:04 PM
Department Library & Media Services Phone 88882
Location Email lathamv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070135[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. HHGBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550

Wired NIC 00:1A:A0:53:0A:85

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Feb 18, 2009 09:16 AM 
Task reassigned to Stanley Ratcliff.
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Stanley Ratcliff Feb 18, 2009 09:16 AM 
Status changed from (7) Waiting for Contact to (5) Completed
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Stanley Ratcliff Feb 18, 2009 09:16 AM 
Called her and the issue has been resolved
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Brian Berkley Feb 16, 2009 10:21 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Feb 16, 2009 10:21 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Brian Berkley Feb 16, 2009 10:21 PM 
ad home profile path missing
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Richard Rogers Feb 16, 2009 03:06 PM 
She has not had an H drive since Friday.
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