Service Request Ticket - # 30581

Service Request Information

CONTACT Name Brownbridge, Robert   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 16, 2009 04:21 PM
Department Deaf Studies and Professional Studies Phone 88961
Location Email brownbr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071112[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Apple iMac 20in 2.66GHz Intel Core 2 Duo#MB324LL/A
Serial No. SW88176MTZE3 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2008 for MAC from P0066186 installed as MS Office 2004 for MAC

Wired NIC 00:1F:F3:4F:D6:55


Wireless NIC 00:1E:C2:C5:C7:89


Bluetooth NIC 00:1E:C2:99:40:0F

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Feb 16, 2009 04:59 PM 
Status changed from (1) Pending to (5) Completed
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Richard Kavanagh student Feb 16, 2009 04:59 PM 
Big Ryan and I went over to take a look at this.
He had 1 old mail account left over from the
migration of his old mac and another hadn't been
updated to use smtp.wou.edu as the outgoing mail
server. we set it all up.
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Richard Kavanagh student Feb 16, 2009 04:53 PM 
Task reassigned to Richard Kavanagh.
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Richard Rogers Feb 16, 2009 04:39 PM 
He says this needs looked at as soon as possible 
because he has time sensitive material that needs 
to be sent.
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