Service Request Ticket - # 30636

Service Request Information

CONTACT Name Jaskoski, Kelly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 19, 2009 09:14 AM
Department Financial Aid Phone 88774
Location Email jaskoskk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030835[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 8P80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:01:2A

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Feb 19, 2009 09:41 AM 
Task reassigned to Richard Kavanagh.
 Add Attachment
Richard Kavanagh student Feb 19, 2009 09:41 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Richard Kavanagh student Feb 19, 2009 09:41 AM 
She does not have a license for Acrobat Pro. I
showed her how to connect to the Terminal Servers
to use this program. She did not know how to
actually use the program but I directed her to TRC.
 Add Attachment
Chris Marsaglia Feb 19, 2009 09:16 AM 
Priority changed from (3) Priority to (2) High Priority.
 Add Attachment
Chris Marsaglia Feb 19, 2009 09:16 AM 
She needs PDFEditor installed on her machine for 
a contract that needs to go out this morning.
Add Attachment