Service Request Ticket - # 30642

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 19, 2009 09:49 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020577[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4550, P4-2.53Ghz
Serial No. 2J3JT21 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software

Wired NIC 00:07:E9:7E:56:9A

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 22, 2009 02:57 PM 
Status changed from (7) Waiting for Contact to (5) Completed
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Brian Berkley Feb 22, 2009 02:57 PM 
Fixed.
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Brian Berkley Feb 19, 2009 04:29 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Feb 19, 2009 04:29 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Brian Berkley Feb 19, 2009 04:29 PM 
Needs SP3, will get it automagically now.....
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Audrey Sundkvist Feb 19, 2009 04:28 PM 
Filemaker is often accessed remotely because
departments don't like buying licenses for it; so
no we cannot likely install it locally for her. We
can resolve the rundll32 error by installing SP3,
however.
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Chris Marsaglia Feb 19, 2009 09:52 AM 
THe application failed to termiate.
RUNDLL 32
She uses Filemaker from remote access and because 
of this error is unable to use it. She is also 
wondering if it is possible to be put on her 
computer where she works.

Rebecca Chadd
rchadd05@wou.edu
V00194332
88568
She is in the office until 10.35
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