Service Request Ticket - # 30643

Service Request Information

CONTACT Name Armstrong, William   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 19, 2009 10:35 AM
Department Health & Exercise Science Phone 88999
Location Email armstroj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080690[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag 4SBN3J1 Description Dell Latitude 6500, 2.53GHz, 6M, 1066MHz FSB
Serial No. 4SBN3J1 Location William (Jeff) Armstrong (NOT PRIMARY)

CPU Intel Core 2 Duo T9300(2.5GHz/800Mhz/6ML2cache)


OS Unknown Software MS Office PRo plus 2007 from P0069163 installed as Office Pro 2003, NI LabVIEW SignalExpress v3 from P0068818

Wired NIC 00:21:70:DE:BA:85


Wireless NIC 00:21:5D:DD:61:DE

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Dale Goodell Mar 05, 2009 04:06 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Dale Goodell Mar 05, 2009 04:06 PM 
Completed.
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Dale Goodell Mar 04, 2009 03:59 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Dale Goodell Mar 04, 2009 03:58 PM 
Machine has been ghosted, requiring configuration
of the USB drives with the appropriate network
driver for the E6500-series.  Machine is now ready
to deliver; I will do so at 9 am Thursday morning.
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Dale Goodell Mar 03, 2009 09:54 AM 
All software has been installed for the Ghost
image.  I am working with Brian Witt to configure
the USB flash boot drives to connect to the Ghost
server, as this laptop is a new model and we don't
yet have a compatible DOS driver.  Once we can
capture a Ghost image, I can proceed with delivery.
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Dale Goodell Feb 19, 2009 02:50 PM 
I am starting this task.
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Audrey Sundkvist Feb 19, 2009 10:49 AM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Feb 19, 2009 10:49 AM 
I put the laptop in tech inbox #3 and the 
peripheral devcices(Microstrain and Sparkfun) +  
LAbview manual/box of software in tech inbox #6
Labview is also on T:\Ni LabView\LabVIEW Signal 
Express v3_0
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