Service Request Ticket - # 30649

Service Request Information

CONTACT Name Smith, Robin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 19, 2009 12:26 PM
Department Social Science Phone 88357
Location Email smithr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030712[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 2QC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:FF:EE

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact swartzer@wou.edu 88795

Tracking

Entered by Date Memo
Ron Swartzendruber
Email

Public
Entered by Date Memo
Ron Swartzendruber Feb 19, 2009 02:46 PM 
Status changed from (1) Pending to (5) Completed
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Ron Swartzendruber Feb 19, 2009 02:46 PM 
Called her and she was able to log in with her old
password.  She will go through Account Lookup
again and change it; there are probably other
users who changed their passwords during the few
days when Account Lookup was not changing blog
passwords.
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Chris Marsaglia Feb 19, 2009 12:28 PM 
Recently changed her password, she tries to sign 
into her blog and it just does not work. She has 
been inactive from blogging for about year. She 
is curious she just needs to start over.
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