Service Request Ticket - # 30669

Service Request Ticket - # 30669

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Service Request Information

CONTACT	Name	Jones, Gary	Date	Feb 20, 2009 12:07 PM
	Department	Humanities Division	Phone	88599
	Location		Email	jonesg@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20040619 (opens in a new window)	Bldg/Room	ITC Fee Payment
	Service Tag	FY2QV61	Description	OptiPlex GX280 SFF, Pentium 4, 3.2GHz, 1M, 800MHz
	Serial No.	FY2QV61	Location	ITC Fee Payment
	CPU	Pentium 4-3.2GHz
	OS		Software	MS Office Pro 2003 from P0051548
	Wired NIC	00:11:43:BA:C9:85

TECHS	Submitted by	Cinthya Mendez-Garcia	Contact	cimende@wou.edu	88069
	Primary Technician		Contact	sratcli@wou.edu	88925

Tracking

Entered by	Date	Memo
Stanley Ratcliff			Email Public
Entered by	Date	Memo
Stanley Ratcliff	Mar 16, 2009 10:53 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Stanley Ratcliff	Mar 16, 2009 10:36 AM	Task reassigned to Stanley Ratcliff.	Add Attachment
Cinthya Mendez-Garcia	Mar 16, 2009 10:10 AM	Status changed from (7) Waiting for Contact to (1) Pending	Add Attachment
Cinthya Mendez-Garcia	Mar 16, 2009 10:10 AM	available hours: today until 12 can go to the psychology office in todd to get a key for his office. says he does not have to be there for this to happen.	Add Attachment
Stanley Ratcliff	Mar 16, 2009 07:53 AM	Called and left VM asking for availability times	Add Attachment
Chris Marsaglia	Mar 12, 2009 12:14 PM	He called, The secretary can let anyone in, He will be here at noon and 3pm tomorrow the 13th of march. Next week he has a different schedule.	Add Attachment
Stanley Ratcliff	Mar 12, 2009 10:26 AM	Status changed from (1) Pending to (7) Waiting for Contact	Add Attachment
Stanley Ratcliff	Mar 12, 2009 10:26 AM	Called and left VM asking for availability times.	Add Attachment
Brad Dougherty	Mar 11, 2009 09:57 AM	Task reassigned to UCS Tech.	Add Attachment
Brad Dougherty	Mar 11, 2009 09:57 AM	This doesn't sound like a WOU e-mail issue. Lets have a tech take a look at what his problem is so we can get a better idea of what he's got going on.	Add Attachment
Brian Berkley	Mar 09, 2009 12:39 PM	Task reassigned to Network Support.	Add Attachment
Kate Bappe	Mar 02, 2009 12:28 PM	This is still a problem. He called in to see if anthing could be done.	Add Attachment
Cinthya Mendez-Garcia	Feb 20, 2009 12:09 PM	says everything else on his computer seems to work nice, but he is getting about 100 emails being forwarded from his chemeketa email account. all of the emails he is getting are failure notices. available hours: anytime says the secretary in the psychology office has a key to his office.	Add Attachment