Service Request Ticket - # 30680

Service Request Information

CONTACT Name Shell, Colleen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 20, 2009 04:34 PM
Department Student Health & Counseling Center Phone 88058
Location Email shellc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050919[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800MHz FSB
Serial No. DXLMW81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0055522

Wired NIC 00:12:3F:BF:A0:97

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact rmeyer06@wou.edu 88925

Tracking

Entered by Date Memo
Ryan Meyer
Email

Public
Entered by Date Memo
Richard Kavanagh student Feb 26, 2009 10:46 AM 
Status changed from (1) Pending to (5) Completed
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Ryan Meyer Feb 26, 2009 10:46 AM 
Installed SP3. Issue resolved.
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Richard Kavanagh student Feb 26, 2009 10:44 AM 
Task reassigned to Ryan Meyer.
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Cinthya Mendez-Garcia Feb 20, 2009 04:37 PM 
she uses this to print off her reports every week 
on fridays. 

says she tried right clicking on the program and 
it says empty, I had her check to see if it shows 
up on her add/remove programs and it is telling 
her the program has been terminally removed. 

available hours:
8am-5pm monday through friday
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