Service Request Ticket - # 30683

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 22, 2009 06:45 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040102[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power Mac G5 Dual 2GHz #Z0AB
Serial No. g8437axeqpq Location PDR

CPU G5-Dual 2GHz


OS Unknown Software

Wired NIC 00:0D:93:56:66:9A

TECHS Submitted by Stephen Pierce Contact spierce@wou.edu 88925
Primary Technician Contact rjohnson07@wou.edu 88925

Tracking

Entered by Date Memo
Ryan Johnson
Email

Public
Entered by Date Memo
Ryan Johnson Feb 23, 2009 05:12 PM 
Status changed from (1) Pending to (5) Completed
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Ryan Johnson Feb 23, 2009 05:12 PM 
Replaced the actual power cable coming out the
back of the machine.  Solved the problem.  Tried
wiggling it, moving it, pushing it, jarring it,
tugging it: worked fine.  Will keep an eye out and
see if it happens again.
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Ryan Johnson Feb 23, 2009 04:46 PM 
Task reassigned to Ryan Johnson.
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Stephen Pierce Feb 22, 2009 06:47 PM 
This MAC is located in the first desk as you enter
the lab L2 (the large screen mac).

I tried pulling the box out to check the connect,
but as pulling out the power went off and on and
off.  Firmly reattached all power cords.  When
sliding back in, the power went off.  It appears
to be a bad main power cable to to the machine.
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