Service Request Ticket - # 30684

Service Request Information

CONTACT Name Weston, Breanna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 22, 2009 08:35 PM
Department Phone 88657
Location Email westonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060074[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXJ29306 Location PDR

Model PQ5409A Hostname
Notes fuser replaced from P0068138 10/2008, maintenance kit from P0072923 11-2009 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D0:10:0B

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Feb 23, 2009 04:26 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Adam Shinn Feb 23, 2009 04:26 PM 
someone tried to un jam it themselves and tore it
so there was a little piece of paper still stuck
in it.
 Add Attachment
Adam Shinn Feb 23, 2009 03:26 PM 
Task reassigned to Adam Shinn.
 Add Attachment
Adam Bates Feb 22, 2009 08:36 PM 
The printer is not accepting jobs and HL staff is 
unable to locate the jam.
 Add Attachment