Service Request Ticket - # 30690

Service Request Information

CONTACT Name Gamaney, Ligoy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 23, 2009 11:12 AM
Department Emeritus and Retired Faculty and Staff Phone 5033906431
Location Email gamanel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031369[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Precision Workstation 450 2.66GHz
Serial No. 8R4H251 Location PDR

CPU 2 Xeon 2.66GHz


OS Unknown Software MS Office Pro 2003 from P0049555, transfered from W#20030728 Acrobat Pro 7 from P0057687

Wired NIC 00:0D:56:F9:DC:5D

TECHS Submitted by Kate Bappe Contact kbappe@wou.edu 88069
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Feb 27, 2009 10:35 AM 
Status changed from (1) Pending to (5) Completed
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Stanley Ratcliff Feb 27, 2009 10:35 AM 
Ran Virus scan and it found 91 infected items and
removed them.
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Stanley Ratcliff Feb 27, 2009 10:02 AM 
Task reassigned to Stanley Ratcliff.
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Cinthya Mendez-Garcia Feb 27, 2009 09:18 AM 
called to ask about this task.
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Kate Bappe Feb 23, 2009 11:30 AM 
Task reassigned to UCS Tech.
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Kate Bappe Feb 23, 2009 11:29 AM 
His computer is running slow he would like it 
checked for a virus.
Wou # 20031369[Edit Inv]
He called in because it has recently become much 
slower, since around Thursday of last week. The 
printshop hours are from 8am to 5pm.
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Kate Bappe Feb 23, 2009 11:13 AM 
8 to 5.
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