Service Request Ticket - # 30693

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 23, 2009 12:15 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050135[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. B92WW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:90:A0:A4

TECHS Submitted by Kate Bappe Contact kbappe@wou.edu 88069
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Feb 23, 2009 04:26 PM 
Status changed from (1) Pending to (5) Completed
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Adam Shinn Feb 23, 2009 04:26 PM 
computer was unplugged.
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Adam Shinn Feb 23, 2009 03:25 PM 
Task reassigned to Adam Shinn.
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Kate Bappe Feb 23, 2009 12:17 PM 
They were unable to sign into it, it said 
administrator only. They restarted it and now it 
says that mash is unavailable.
It is the reference number one comuter. 
wou# 20050135[Edit Inv]
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