Service Request Ticket - # 30697

Service Request Information

CONTACT Name Cruz Monrroy, Alicia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 23, 2009 01:50 PM
Department Student Enrichment Program Phone 88699
Location Email monrroya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20070930[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Hitachi Annotating Monitor #T-17SXL
Serial No. W643813A0341K0187 Location PDR
TECHS Submitted by Kate Bappe Contact kbappe@wou.edu 88069
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Ryan Johnson Feb 25, 2009 03:30 PM 
Task reassigned to Adam Wehner.
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Ryan Johnson Feb 25, 2009 03:30 PM 
Status changed from (1) Pending to (5) Completed
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Ryan Johnson Feb 25, 2009 03:29 PM 
Adam Wehner completed it.
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Ryan Johnson Feb 25, 2009 03:00 PM 
Task reassigned to Ryan Johnson.
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Casey Sonflieth Feb 25, 2009 02:05 PM 
This computer also cannot connect to MASH.
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Richard Kavanagh student Feb 24, 2009 09:00 AM 
This computer was highly infected with malware.
Adam W has it in the tech area now.
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Kate Bappe Feb 23, 2009 01:52 PM 
Is unable to use usb drives. It asks for an 
administrators password. "Cannot find hardware  
needs an administrators password". wou# 20070930[Edit Inv]
In apsc 301. In classroom. The room should be 
open all day except for classes. The computer is 
needed for presentations.
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