Service Request Ticket

Service Request Information

CONTACT	Name	Dolan, Maureen	Date	Feb 23, 2009 02:02 PM
	Department	Social Science	Phone	88292
	Location		Email	dolanm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070863 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
	Serial No.	9PWV3G1	Location	PDR
	CPU	Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)
	OS	Unknown	Software	Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003
	Wired NIC	00:1E:C9:7A:86:2A

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Apr 03, 2009 04:05 PM	Task reassigned to Dale Goodell.	Add Attachment
Dale Goodell	Apr 03, 2009 04:05 PM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Dale Goodell	Apr 03, 2009 04:04 PM	Setup complete.	Add Attachment
Dale Goodell	Mar 10, 2009 10:38 AM	Have left two voice mails asking for a call back to arrange a time to deliver. I'll work through the department secretary if we don't hear back by Weds., 3/11.	Add Attachment
Dale Goodell	Mar 03, 2009 09:50 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Dale Goodell	Mar 03, 2009 09:50 AM	Left voice mail asking for available times to deliver machine.	Add Attachment
Adam Shinn	Feb 25, 2009 04:47 PM	Via Ryan M	Add Attachment
Adam Shinn	Feb 25, 2009 04:47 PM	Computer has been imaged, named and bound.	Add Attachment
Tricia Flaherty	Feb 23, 2009 02:13 PM	This is in tech inbox #4 with monitor W#20080509 down below it is replacing W#20030745	Add Attachment
Tricia Flaherty	Feb 23, 2009 02:11 PM	This is in tech inbox #4 with monitor W#20080509 down below it is replacing W#20030745	Add Attachment