Service Request Ticket - # 30700

Service Request Information

CONTACT Name Saurer, Juli   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 23, 2009 03:30 PM
Department Student Health & Counseling Center Phone 88313
Location Email saurerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080682[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P00689201 installed as Office Pro 2003

Wired NIC 00:21:70:55:AA:71

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Dale Goodell Feb 25, 2009 10:25 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 25, 2009 10:24 AM 
Setup complete.
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Tricia Flaherty Feb 23, 2009 03:31 PM 
This is on counter in ITC008 with Invoice and new 
Equip setup form, This is a whole new station 
please ask either Juli or Trisha Guy for exact 
location as none was given when the station was 
ordered
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