Service Request Ticket - # 30701

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 23, 2009 03:37 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070129[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 91GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2003 from student licenses

Wired NIC 00:1A:A0:53:04:3B

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Joan Guralnick Mar 02, 2009 01:12 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Feb 23, 2009 04:02 PM 
Task reassigned to Joan Guralnick.
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Brian Berkley Feb 23, 2009 04:02 PM 
She has NO windows account.

And no contact information either.
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Richard Rogers Feb 23, 2009 03:38 PM 
She has tried resetting her password, but she 
still cannot log on.  She has logged on around 
campus before.
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