Service Request Ticket - # 30702

Service Request Information

CONTACT Name Reyes, Adalberto   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 23, 2009 03:48 PM
Department Admissions Office Phone 88532
Location Email reyesa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20060806[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 745 SFF, 2.13GHz, 2M, 1066MHz FSB
Serial No. D1V92D1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Vista Business downgraded to XP Pro, MS Office Pro Plus 2007 from P0061657 installed as Office Pro 2003

Wired NIC 00:1A:A0:49:CB:1F


TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public

Entered by Date Memo
Stanley Ratcliff Feb 27, 2009 11:28 AM
Task reassigned to Stanley Ratcliff.
Add Attachment
Stanley Ratcliff Feb 27, 2009 11:28 AM
Status changed from (1) Pending to (5) Completed
Add Attachment
Chris Marsaglia Feb 26, 2009 08:49 AM
He called today checking on the status.
Add Attachment
Richard Rogers Feb 23, 2009 03:49 PM
He needs both Outlook and his WOU email to be 
connected.  You can either teach him or just 
connect it yourselves.
Add Attachment