Service Request Ticket

Service Request Information

CONTACT	Name	McMillan, June	Date	Feb 23, 2009 05:14 PM
	Department	Admissions Office	Phone	88197
	Location		Email	mcmillanj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20080683 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
	Serial No.	FK134J1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Unknown	Software	Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0069163 installed as Office Pro 2003
	Wired NIC	00:21:70:55:AD:A0

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Feb 27, 2009 10:54 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Feb 27, 2009 10:54 AM	This task is now has been completed. Bound student machine to MASH domain to complete the setup.	Add Attachment
Teresa Hutchinson	Feb 26, 2009 07:51 AM	Network jack activated on 2/25/09 - ready to go now.	Add Attachment
Dale Goodell	Feb 24, 2009 04:14 PM	Task reassigned to Dale Goodell.	Add Attachment
Dale Goodell	Feb 24, 2009 04:14 PM	Harris setup -- complete. SW setup -- bad network connection; need to have this fixed, then go back and finish setup.	Add Attachment
Tricia Flaherty	Feb 23, 2009 05:17 PM	acct:ucs psswd: ChangeMe	Add Attachment
Tricia Flaherty	Feb 23, 2009 05:17 PM	Two new stations for Admissions are on counter in ITC008 with new Equip forms for Brian Harris(part-time) and a student Worker Station, please contact June Nordahl for exact location in APSC 408 Admissions Office Brian Harris cpuW#20080683 monW#200080686 Student Worker Station cpuW#20080684 monW#20080687	Add Attachment