Service Request Ticket - # 30706

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 23, 2009 09:25 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040651[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 35T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:0B:2A

TECHS Submitted by Stephen Pierce Contact spierce@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Feb 25, 2009 04:10 PM 
Status changed from (1) Pending to (5) Completed
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Adam Shinn Feb 25, 2009 04:10 PM 
un plugged it, and plugged it back in. it working
fine now.
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Adam Shinn Feb 25, 2009 03:03 PM 
Task reassigned to Adam Shinn.
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Stephen Pierce Feb 23, 2009 09:27 PM 
machine location: I6

A student reported that the machine went black 
while she was working and the powerbutton was 
flashing orange.

By the time I got to the machine, it was working 
again and the powerbutton was green.
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