Service Request Ticket - # 30711

Service Request Information

CONTACT Name Gallagher, Christine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 24, 2009 10:26 AM
Department Creative Arts/Art Phone 88534
Location Email gallagc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20050249[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet 4250dtn #TB372ll/a
Serial No. CNDXC21440 Location PDR

Model #TB37211/a Hostname itc104.wou.edu
Notes IP: 140.211.114.77 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:13:21:26:A6:28

TECHS Submitted by Jeff Sawyer Contact jsawye1@wou.edu 88069
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Feb 27, 2009 11:24 AM 
Task reassigned to Stanley Ratcliff.
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Stanley Ratcliff Feb 27, 2009 11:24 AM 
Status changed from (1) Pending to (5) Completed
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Jeff Sawyer Feb 24, 2009 10:28 AM 
Printer will not print anything new and she is 
getting the following error: 49.4co2. Whenever 
someone tries to print it prints someone else's 
project (happened several times).
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