Service Request Ticket

Service Request Information

CONTACT	Name	Toray, Tamina	Date	Feb 25, 2009 09:36 AM
	Department	Behavioral Sciences Division	Phone	88712
	Location		Email	torayt@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20030853 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dimension 4600, P4-2.80GHz
	Serial No.	6TC0Y41	Location	PDR
	CPU	Pentium 4-2.80Ghz
	OS	Unknown	Software	MS Office Pro from P0047320

TECHS	Submitted by	Cinthya Mendez-Garcia	Contact	cimende@wou.edu	88069
	Primary Technician		Contact	sratcli@wou.edu	88925

Entered by	Date	Memo
Stanley Ratcliff			Email Public
Entered by	Date	Memo
Stanley Ratcliff	Mar 10, 2009 09:09 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Stanley Ratcliff	Mar 09, 2009 09:53 AM	Task reassigned to Stanley Ratcliff.	Add Attachment
Stanley Ratcliff	Mar 02, 2009 11:40 AM	Status changed from (7) Waiting for Contact to (1) Pending	Add Attachment
Stanley Ratcliff	Mar 02, 2009 11:40 AM	**This is an email** The best thing (if possible) would be for you to come by today from 2-4 when I will be in my office so I can show you what is going on.Thanks! Tamina	Add Attachment
Stanley Ratcliff	Mar 02, 2009 07:47 AM	Status changed from (1) Pending to (7) Waiting for Contact	Add Attachment
Stanley Ratcliff	Mar 02, 2009 07:47 AM	Called and left VM and emailed.	Add Attachment
Cinthya Mendez-Garcia	Feb 25, 2009 09:44 AM	would like to know when the old machines will be replaced.	Add Attachment
Cinthya Mendez-Garcia	Feb 25, 2009 09:44 AM	windows cannot find the shortcut that she is trying to create doctor foster tried helping, but could not the program she is trying to open in the I-drive is advising program she gets a windows installer pop-up when trying to open up the program. she said it runs but does nothing. available hours: today and tomorrow will leave her door open.	Add Attachment