Service Request Ticket - # 30761

Service Request Information

CONTACT Name McLean, Cathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 26, 2009 08:52 AM
Department Creative Arts/Art Phone 88340
Location Email mcleanc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20080311[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac Pro, 2.8GHZ Quad Core Intel Xeon #Z0EM
Serial No. G88343ZTXYL Location PDR

CPU One 2.8GHz Quad-Core Intel Xeon


OS MAC OS X 10.11 (El Capitan) Software Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, and GarageBand), MS Office 2008 for MAC from P0067422,

Wired NIC 00:1F:5B:3A:E3:08


Bluetooth NIC 00:22:41:3D:EA:18


TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public

Entered by Date Memo
Richard Kavanagh student Mar 19, 2009 10:50 AM
Status changed from (1) Pending to (5) Completed
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Richard Kavanagh student Mar 19, 2009 10:50 AM
I just had to delete and re-add the printer. all done
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Richard Kavanagh student Mar 19, 2009 10:28 AM
Task reassigned to Richard Kavanagh.
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Cinthya Mendez-Garcia Mar 16, 2009 09:48 AM
the machine's WOU# is 20080311[Edit Inv]
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Cinthya Mendez-Garcia Mar 16, 2009 09:47 AM
Status changed from (7) Waiting for Contact to (1) Pending
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Cinthya Mendez-Garcia Mar 16, 2009 09:47 AM
available hours:
that room is open all day.

machine Located in room 311 not connected to the 
printer in that room 
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Stanley Ratcliff Mar 12, 2009 10:32 AM
Status changed from (1) Pending to (7) Waiting for Contact
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Stanley Ratcliff Mar 12, 2009 10:32 AM
Called and left a Vm asking for the machines WOU #
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Chris Marsaglia Feb 26, 2009 08:54 AM
A computer in a WOU computer lab is not connected 
to the printer. Cathy didnt know where the 
computer or printer was, but it was in Campbell 
Hall. 
Printer number 200802895.
WOU Computer lab. 
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