Service Request Ticket - # 30763

Service Request Information

CONTACT Name Davies, Paddi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 26, 2009 10:10 AM
Department The Research Institute Phone 88778
Location Email daviesp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20070443[Edit Inv] (opens in a new window) Bldg/Room TODD 202
Service Tag BVC61F1 Description Dell Optiplex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. BVC61F1 Location Paddi Davies

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Software Windows dongraded to XP Pro sp2, Office from TRI site license

Wired NIC 00:1A:A0:6F:DB:8F


TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public

Entered by Date Memo
Audrey Sundkvist Feb 27, 2009 10:47 AM
Status changed from (1) Pending to (5) Completed
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Audrey Sundkvist Feb 27, 2009 10:47 AM
I delivered this machine back to Paddy's office.
She is gone today. It automatically installed her
wireless keyboard/mouse and webcam. I installed
the palmDesktop software that goes with the model
of palm she has.
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Audrey Sundkvist Feb 27, 2009 09:49 AM
This is ready to be delivered.
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Audrey Sundkvist Feb 26, 2009 04:27 PM
Reimaged, but updating the image since this is a
745 and the most recent one was from October.
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Ryan Meyer Feb 26, 2009 03:44 PM
Task reassigned to Audrey Sundkvist.
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Ryan Meyer Feb 26, 2009 12:54 PM
Task reassigned to Ryan Meyer.
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Ryan Meyer Feb 26, 2009 12:54 PM
Picked up machine for re-imaging. Will be out of
office tomorrow but administrative assistant will
let us in.
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Chris Marsaglia Feb 26, 2009 12:39 PM
Paddi just called back.  She no longer has a 
start bar down at the bottom of the screen.  She 
is unplugging it from the network
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Joan Guralnick Feb 26, 2009 10:11 AM
You can goo in to the machine at anytime.  She 
doesn't have to be there.
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