Service Request Ticket - # 30765

Service Request Information

CONTACT Name Guralnick, Joan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 26, 2009 10:51 AM
Department University Computing Solutions Phone 88646
Location Email guralnij@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050793[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. H5Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:98:17:3D

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
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Entered by Date Memo
Joan Guralnick Feb 26, 2009 10:55 AM 
Status changed from (1) Pending to (5) Completed
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Joan Guralnick Feb 26, 2009 10:55 AM 
Never mi9nd it is working now.
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Joan Guralnick Feb 26, 2009 10:53 AM 
She has already rebooted her machine and the same 
thing happens.  It was fine yesterday.  She is 
anxious because she has a grant due this evening.
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