Service Request Ticket - # 30773

Service Request Information

CONTACT Name Gabaldon Winningham, Camila   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 26, 2009 04:18 PM
Department Library & Media Services Phone 88653
Location Email gabaldoc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050135[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. B92WW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:90:A0:A4

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Mar 03, 2009 10:14 AM 
Task reassigned to Stanley Ratcliff.
 Add Attachment
Stanley Ratcliff Mar 03, 2009 10:14 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Stanley Ratcliff Mar 03, 2009 10:14 AM 
Set log to override as needed as opposed to
overwriting events older then 7 days.
 Add Attachment
Brian Berkley Mar 01, 2009 04:04 PM 
Ryan, that is incorrect.
 Add Attachment
Ryan Johnson Feb 28, 2009 10:31 AM 
Chances are it's infected with malware.  The
security log is set to not overwrite, so after a
lot of compromises, it looks people out.
 Add Attachment
Chris Marsaglia Feb 26, 2009 04:19 PM 
Ref-1.
The security log on this system is full, only 
administrators can log on to fix this problem.
 Add Attachment