Status changed from (1) Pending to (5) Completed

Task reassigned to Stanley Ratcliff.

Status changed from (5) Completed to (1) Pending

Task reassigned to Adam Shinn.

Called her and walked her through downloading SP3
and she said she could do that and she was fine.

called and said her available hours are:
8am to 4pm all week. 

Called and left a VM and emailed

"rundll32.exe aplication error" "aplication 
failed to inisialize properly" 

clicks on okay to terminate application and it 
comes up again. says it goes away then when she 
goes to the control panel it does it on all of 
the programs when she tries to open any of them. 

available hours:
today until 4pm 
same everyday 8am-4pm.