Service Request Ticket - # 30797

Service Request Information

CONTACT Name Quiring, Sandy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 02, 2009 10:57 AM
Department Human Resources Phone 88141
Location Email quirings@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080488[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. B7JNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003, Digital Storefront for Printing Services

Wired NIC 00:21:70:6F:CE:A6

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Mar 04, 2009 04:12 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Mar 04, 2009 04:12 PM 
Status changed from (1) Pending to (5) Completed
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Brad Dougherty Mar 04, 2009 04:12 PM 
It was just a permission issue. Fixed.
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Brad Dougherty Mar 04, 2009 04:07 PM 
I think this may need to be restored from backup.
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Joan Guralnick Mar 02, 2009 10:58 AM 
She would like to be able to access this today.  
She will be available all day except 1300-1400
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