Service Request Ticket - # 30798

Service Request Information

CONTACT Name Casey, Kathleen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 02, 2009 11:29 AM
Department Library & Media Services Phone 89493
Location Email caseyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050151[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 9YMWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:91:E8:29


TECHS Submitted by Kate Bappe Contact kbappe@wou.edu 88069
Primary Technician Contact kbappe@wou.edu 88069

Tracking

Entered by Date Memo
Kate Bappe
Email

Public

Entered by Date Memo
Kate Bappe Mar 02, 2009 11:33 AM
Status changed from (1) Pending to (5) Completed
Add Attachment
Kate Bappe Mar 02, 2009 11:33 AM
Task reassigned to Kate Bappe.
Add Attachment
Kate Bappe Mar 02, 2009 11:33 AM
The power chord was just loose.
Add Attachment
Kate Bappe Mar 02, 2009 11:31 AM
The power button is flashing green. When she 
presses it, it turns on, she can hear it but 
nothing comes on the screen. She says the monitor 
may not have power to it. She is going to check 
and call back. The wou number is 20050151[Edit Inv]
Add Attachment